Frequently Asked Questions
Everything you need to know about your INSÉRIF experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Where are INSÉRIF garments manufactured?
We partner with ethical factories that prioritize sustainable practices and fair labor conditions to ensure every piece meets our high quality and moral standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How should I care for my items?
To maintain the longevity of your garments, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the inner label of each piece.